FAQs

This will depend on the circumstances of the cancellation. Please contact us if this is the case and we can see what we can do. Parking will not transfer to another date, however.

Each car park’s tariffs will apply to that individual site and there are no multi parking options. If you visit more than one site in a day, you will have to pay for each site as the parking charges are separate. 

Yes. Blue Badge holders or anyone parking in a labelled disabled space will need to pay the standard parking charges.

You can pay for parking at reception if you cannot do so via the RingGo app.

If you leave a site and have not paid for parking whilst you were there, you have until the end of that day to pay for the parking. If the end of the day passes without payment on the day you visited, you will receive a fixed penalty notice.

All fixed penalty notices once issued will be handled by Smart Parking. All appeals and disputes should be directed to Smart Parking.

All Zip World sites require you to pay for parking. Our Windermere and Manchester sites also charge for parking but are operated under the management of the landowner. Location codes need to be entered when paying for parking. Location codes for sites under Smart Parking:

• Penrhyn Quarry: 71700 (RingGo)
• Betws-y-Coed: 71697 (RingGo)
• Llechwedd: 71698 (RingGo)
• Tower: 71699 (RingGo)
• Manchester: 800891 (PayByphone)
• Windermere: No Location ID (PayByphone)
• Conwy (No Parking Charges)

There is clearly marked signage in-line with British Car Park Association requirements. Visitors are also made aware on our website and on the booking confirmation email, that car parking charges apply to all sites.

In the event you cannot make payment with RingGo, payment can be made with the front of house teams behind reception. Payment only needs to be made before exiting the car parks. Visitors will be able to take advantage of Zip World’s free Wi-Fi.